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Terms & Conditions
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All of the content of this web site is copyright; the design; textual content; images are all protected and unauthorised copying is strictly prohibited. If you are a reseller requiring images of our products for your web site then please get in contact with your account manager, who will assist you.
Product terms & conditions
Our products are built to the highest quality, here in England and they all pass the relevant safety requirements for sale in Europe. If you are dissatisfied with your purchase due to build quality then we will honour your position. However, if you wish to return your purchase for any other reason then separate rules apply.
Returns
We only accept returns when accompanied by a Returns Authorisation Number. Without this authorisation; any items returned to us will not be processed and it is likely that they will be returned to you. We do aim to satisfy as much as is physically possible. However, all sales (unless specified any differently at the time) are FIRM SALES.
Shipping
All items shipped from our headquaters are sent by next-day courier and shipments will require a signature by the recipient. Next day means the next business day after the day the item was collected by the courier and excludes weekends. Saturday morning delivery is available at an additional cost.
All shipping costs quoted on this web site are for the United Kingdom mainland only. However, we do ship outside of the UK; so please contact us for a shipping quotation if you require delivery to another country.
All of the content of this web site is copyright; the design; textual content; images are all protected and unauthorised copying is strictly prohibited. If you are a reseller requiring images of our products for your web site then please get in contact with your account manager, who will assist you.
Product terms & conditions
Our products are built to the highest quality, here in England and they all pass the relevant safety requirements for sale in Europe. If you are dissatisfied with your purchase due to build quality then we will honour your position. However, if you wish to return your purchase for any other reason then separate rules apply.
Returns
We only accept returns when accompanied by a Returns Authorisation Number. Without this authorisation; any items returned to us will not be processed and it is likely that they will be returned to you. We do aim to satisfy as much as is physically possible. However, all sales (unless specified any differently at the time) are FIRM SALES.
Shipping
All items shipped from our headquaters are sent by next-day courier and shipments will require a signature by the recipient. Next day means the next business day after the day the item was collected by the courier and excludes weekends. Saturday morning delivery is available at an additional cost.
All shipping costs quoted on this web site are for the United Kingdom mainland only. However, we do ship outside of the UK; so please contact us for a shipping quotation if you require delivery to another country.
